Shipping

All shipping options include tracking, and you will receive notification of tracking information when the driver picks up your parcel.

Orders delivered within Australia and New Zealand are eligible for free standard shipping. Please allow 3-10 business days for delivery.

Parcels destined for Australia or New Zealand via our Free Standard or regular Express service are marked Authority to Leave and do not require a signature on delivery. Please choose our Express with Signature option if you would prefer a signed-for service.

International purchases are sent via Australia Post International with parcel tracking. Shipping is a flat rate of $25 for first item and $5 for each additional item. Shipping times vary depending on location, but are usually between 5 and 10 business days. If you would like specific information on how your parcel is delivered to your country please see the Australia Post website.

Pre-orders will be dispatched within 24 to 48 hours of the product arriving back in stock at Smitten HQ. Estimated shipping dates are indicative only. Please call our office on (03) 6212 0197 if you require more information.