Fashion Testimonials

Read some of the opinions and reviews of those driving Smitten innovation & fashion.

Sandra & Joyce - September, 2020 - Sydney, NSW

We are absolutely delighted with the dressing gown and top. They are both extraordinarily comfortable to wear and they look amazing. I will certainly be looking to find some more clothes from you, a dress next time I think.

Sarah - September, 2020 - Melbourne, VIC

Just wanted to say thanks for your advice on scarves, and on pants earlier in the year. I’m thrilled with my purchases. I am definitely now a devotee of the crop pant, which a great 7/8 length for me. They hang so beautifully and will be perfect for trans seasonal wear.

Also the scarves, such beautiful colours that work with such a lot. Now I’ve now got a couple of your scarves and will enjoy trying a heavier weight next winter and perhaps a jacquard wrap (or two) through other seasons. So pleased you’re there.

Rebecca - August, 2020 - Brisbane, QLD

I want to tell you just how much I love your wool clothing. The fabric is incredible. It is soft, light and washes beautifully. Wearing natural fibres has always been important to me and Australian made is even better!

It has been a pleasure shopping with you. Congratulations on developing such an amazing product.

Sarah - August, 2020 - Melbourne, VIC

I just wanted to say thank you to your team. I cannot fault your customer service. I received my coat a couple of days ago and it fits beautifully, and is gorgeous. Thank you again for all of your assistance.

Leslee - August, 2020 - South Coast, NSW

Your customer service has been excellent and I highly recommend you to family and friends.

Cathryn - August, 2020 - Perth, WA

Please send my thanks to the team at Smitten. I am greatly looking forward to wearing your new products, and I’m especially looking forward to introducing my very closest friend to Smitten Merino when I give her the beautiful poncho for her birthday. I know she will love your products as much as I do.

Thanks again, Smitten. It is so rewarding to support a homegrown Australian company who clearly love their product and are keen to champion the many benefits of superfine merino. Well done!

Rachel - August, 2020 - Sydney, NSW

Your efficiency, delivery speed and communication all stand out a long way from the crowd! The quality was beautiful, so I ordered again and again. All my Smitten items have already become winter staples and I've been grateful for their warmth, design and lovely colours during our recent cold snap.

Nikki - August, 2020 - Capital Country, NSW

I just want to say I love your products. I love to be able to support local by buying Australia made. Looking forward to future purchases.

Jacqui - August, 2020 - Sunshine Coast, QLD

I received my order yesterday. I can't believe how quickly you get your orders out, to Australia Post, and then how quickly they can deliver them. I have ordered twice from you and both times my parcel has arrived in record time. I love how beautifully soft your products (ponchos) are. I live on the Sunshine Coast in Queensland and they are a perfect weight for our winter.

I am so happy I found you online and have been able to support your products. Thanks for the wonderful service.

Julie - August, 2020 - Melbourne, VIC

Thank you so much for your excellent service and beautiful pieces. A win/win for me as I like to support Australian made (especially from Tassie) and I love the quality of your work. Keep up the good work and stay safe.

Carol - July, 2020 - Geelong, VIC

I just received my Merino Dressing Gown & to say I am smitten is an understatement. Your product is exactly what I have been looking for for over a month, something luxurious & comfortable. It gets so much better being Aussie made & from beautiful Tassie. Thanks to you all for making such a beautiful garment, I can’t wait for my next purchase.

Heather - July, 2020 - Yorke Peninsula, SA

Haven't yet written to Thank you for my beautiful red duffle coat... so thrilled for prompt delivery... and it fitted like a glove... so cosy and comfortable ...and I was instantly titled "little red riding hood" ... brightened up my winter ...and many to come no doubt! Excellent service and quality...!

Danijela - July, 2020 - Toronto, Canada

I got my new order today and I love it!!!! It is perfect in every aspect! The feeling when I tried them on was incredible. This is my second order and I will can't wait to buy more. Thank you so much for making these great clothes!!!

Rachael - July, 2020 - Goldfields Region, VIC

I just wanted to write to let you know how happy I am with my order. Everything fits beautifully and has very much lifted my spirits. All of your clothing is such beautiful quality and I am so happy with everything that I just had to order some more!!!

Robyn - June, 2020 - Northern Rivers, NSW

Thank you Smitten for my parcel. The tops fit perfectly and the fine wool is brilliant! I am so impressed with your garments. I just love your gear and live in northern NSW and find the thickness perfect for our climate and for travel. Thank you for making my day a bit brighter.

Sophia - June, 2020 - Sydney, NSW

I have just received my order and so prompty too. I just wanted to say how much I love my new dress, it is exactly what I have been looking for. I don’t often give feedback for online shopping, but wanted to let you know how happy I am with the product and service. Keep up the good work, and all the best for your business.

Jacqui - June, 2020 - Brisbane, QLD

I received my online order for a couple of tops; As I thought, they are wonderful - thank you so much! Just love them. I first saw Smitten Merino when we stayed at Freycinet Lodge a few years ago and I purchased the Classic Poncho. I quite regularly get comments on it when I wear it. It’s perfect for our climate here in Queensland – so warm but not big and bulky to wear or pack in a suitcase when going away.

Michelle - June, 2020 - Brisbane, QLD

Just received my order today and I am so impressed with the quality of the garments, beautiful fabric and cut, with the added bonus they came in a compostable bag.

Lynlea - May, 2020 - Perth, WA

Thank you for your clothing range, your easy to navigate online store and your prompt service. Since retiring I have struggled to find comfortable, natural fibre, Australian made, stylish clothes that I can stay at home in but also wear out without having to ‘change’ outfits. Clothing that packs compactly for travelling in our caravan and that is warm on chilly nights in the outback of Western Australia. Clothing that is easy to care for and keeps it shape. Your clothing fits the bill perfectly, so thank you.

Peter - May, 2020 - Melbourne, VIC

I’ve just had my Smitten Merino track pants delivered and I couldn’t be happier with your prompt service, delivery and, the trackies are just fabulous. Congratulations for having such a brilliantly warm, light weight and supremely comfortable product. I’ll be back!

Trish - May, 2020 - Launceston, TAS

Yesterday I ordered a Cardigan online and it arrived today It is perfect fit, so soft and feels luxurious. Thank you for such great service. I will pass your address to my friends and tell them of my successful shopping experience with you. Look forward to shopping with you again.

Amanda - May, 2020 - Hobart, TAS

I just wanted to pass on my thanks for your continued good service particularly in these difficult times. I have recently had a couple of purchases that needed exchanging. I received excellent service, above & beyond! Not to mention a great locally made & designed product! Very happy so thanks Smitten people!

Lia - May, 2020 - Melbourne, VIC

Just wanted to say what great customer service I have received. I had a personal message to update me on the status of my order and had such personalised service all the way through. It was a lovely experience, and I'm sure I'll be back!

Christine - May, 2020 - VIC

Thanks for being so accomodating. I’ll definitely recommend your clothes to friends - beautiful fabric and great styles and outstanding customer service. Thanks so much.

John - May, 2020 - Adelaide, SA

Please accept my most deeply felt gratitude and respect, for your stewardship of high art in the crafting of fine garmentry, by the good ladies and gentlemen of Smitten Merino. I am humbled by the privelidge of enjoying the excellence created by your family and faithful fellows. The quality of the textile and tailoring have transported me to a luxuriating reverie, which I am certain would have provoked Louis XIV to a furious envy. Sun King he may have been, but wearing the items which you provided, I feel like an emperor.

Thank you for your gracious guidance to commence my order cautiously, with a single 2XL Fleece Hoody (1st of 8), to ascertain sizing. Your wisdom in this proved sage. You were correct in wondering if I might have overestimated my ability to fill a garment. I confess to distraction by recollection of my sturdier-built youth. And yet I wear the hoody as I write. I simply cannot bare the thought of removing it.

Marshall - April, 2020 - Cooma, NSW

I'm pleased to tell you how satisfied I am with the quality, fit and design of the items recently received. It's really good to see locally made wool products available. Finding Australian made products of any description gets more difficult every year. Thanks for being an exception!

Elisa - April, 2020 - Melbourne, VIC

Just wanted to let you know that I received my chunky sleeveless wrap today and I absolutely loved it :0). Top quality, design and so comfy.

Diane - April, 2020 - Mildura, VIC

It’s such a pleasure to support a team of incredibly helpful and patient staff in a company that sells the most beautiful, timeless, comfortable garments that can be worn year round and is locally sourced and made.

Gabriella - March, 2020 - Canberra, ACT

I just wanted to say a big thank you and I hope everyone keeps ordering your beautiful items. I recently purchased the Potter coat, the oatmeal roll neck and my poncho just arrived today - I absolutely love them!!! Beautiful quality and so wonderful to wear - a silver lining in these crazy times. Bring on Canberra winter!

Sandy - March, 2020 - Sydney, NSW

What a wonderful breath of fresh air you are. No complicated procedures! Good on you and Smitten! If only the rest of life was that easy! I’m a customer for life with this approach to your business. 😉 Many thanks for your thoughtfulness.

Margaret - March, 2020 - NSW, Australia

I want to thank you for your careful selection of packaging and maintenance tips too. The use of more natural products and fibres is so important for the future of the planet. I love the fact that you are a family owned business too. I always try to buy local and to support our Aussie producers.

Kerrie - February, 2020 - Victoria, Australia

Many thanks for the speedy arrival of my lovely Jacket. As always BEAUTIFUL quality and perfect fit. You are delightful to deal with.

Gai - February, 2020 - Orana, NSW

Just received my new Zip Neck Top order and just letting you know I am very pleased with it. The fit and quality is perfect. Thank you!

Jessica - February, 2020

I was given a beautiful red smitten scarf for my 60th last year and I love it. It went to Uluru in June & kept me warm on some very cold desert mornings & evenings.

Kylie - February, 2020

Thanks to you and your family for providing such quality, well loved garments, that are so home grown!

Stephanie - February, 2020 - Adelaide, SA

Guys I just had to tell you how much I love the straight leg pants and cowl neck top that arrived today. Since I bought my dress a few months ago I have done nothing but live in it, it is that versatile and comfortable. These pants and the skinny legs that are coming are going to be my work staple and I'm super excited.

Thank you for being such an awesome company, from the personalised notes, to the compostable bags, express shipping, outstanding design....please never get bought out and please stay are simply amazing in everything you do.

Anthea - January, 2020

My beautiful order arrived yesterday. I enjoyed my shopping experience with you very much. Thanks for your great help and efficient service. I look forward to wearing these lovely garments.

Justine - January, 2020 - Adelaide, SA

I was in Hobart recently so made my way to your store to try on a few things with plans to order online this year and met your extremely delightful staff members who were so helpful and patient pulling out multiple dresses for me to try on. They introduced me to the lots of things (that I now own, or have just ordered online). Your team are one of the best I've met in retail in a long time.

Min - December, 2019 - QLD

After a recent holiday in Hobart and a visit to your market stall and later your beautiful shop where your lovely sales lady helped me with some purchases for myself and my daughter & daughter-in-law. During chemotherapy treatments my scarf/wrap and beanie keep me warm, cosy & looking very stylish! And wrapped in love - thank you!

Jacinta - December, 2019 - Brisbane, QLD

I love your products and look forward to further purchases in 2020. It is fantastic to be able to buy Australian made clothing that is ethically made and environmentally friendly from a family business that provides local employment. I am amazed and really pleased that your summer range is so comfortable to wear even in the heat of summer. I am a fan!

Thanks so much once again for the fantastic service. I also love the messages you pop into orders even though I am sure you are super busy Best wishes to all of the team for 2020.

Liz - December, 2019 - Minnesota, USA

I recently received my Smitten Merino order, and wanted to tell you THANK YOU so very much! I am absolutely thrilled with the quality of my items. Each piece is so well made, comfortable and lovely. Thank you, and best regards from the other side of the world.

Kristen - December, 2019 - Massachusetts, USA

Thank you! I received my order (SO very fast from Tasmania to Massachusetts), and I just wanted to let you know how much I love my new Smitten clothes. In addition to the excellent quality and fit of both the skirt and pants (your size guide is spot on), the packaging was exquisite!. I have been telling all my friends about Smitten Merino, and especially as I'll need to wear the heavyweight pants later this week when our temperatures in Massachusetts plunge below freezing! Thank you again and I look forward to ordering more items in the future.

Vicki - December, 2019 - Gold Coast, QLD

I need to say a HUGE THANK YOU… your clothing is the perfect present for me…

I am constantly advising people to buy from Smitten Merino, you are my favourite shop and I tell everybody about you and to buy from you, especially for 3 reasons, Australian Made, Australian owned and the best clothing in the world… Again, a tremendously, enormous THANK YOU!!!

Laura - December, 2019 - Newcastle, NSW

As always the outstanding Smitten customer support is appreciated.

Corinna - November, 2019 - Melbourne, VIC

I just received my order and let me just say: wow! The fit is perfect and the quality outstanding. Only one problem: I’m hooked now and already thinking of ordering more. Thanks again a pleasurable experience ordering from you. As an animal lover it is also good to know you care about the sheep.

Gail - November, 2019 - Brisbane, QLD

Thanks for

  • your generosity
  • your beautiful clothes and fab magnets;
  • your swift delivery system; and
  • using compostable bags.

I really appreciate being able to support a family business making product in Australia.

Marc - November, 2019 - Michigan, USA

Just love, love, love your goods. Thanks for caring so much about what you do - it makes a difference in lives 9,871 miles away. My 84 y/o parents are each wearing their hoodies tonight and I am lounging in my new h/w track pants. Pure delight all the way around. It’ll be 5 degrees Fahrenheit here overnight and we are grateful for Smitten.

John - November, 2019 - Brisbane, QLD

Thank you for the fine wool clothing you produce and for the privilege of being able to wear something that feels so nice, is uncomplicated, is light yet protective whether it is cold, cool, warm or hot.

Roslyn - November, 2019 - Perth, WA

I am in love with the Smitten products, its all I wear now! No other merino brand even compares....!

Mary - November, 2019 - Wollongong, NSW

I'm more than impressed. My new order just arrived and in a non-plastic compostable postage bag. Good on you Smitten. I'll be promoting your garments and matching amazing customer service.

Joanna - October, 2019 - Ontario, Canada

I received my first Smitten item (Wave Top) and I love it. The shipping was super quick to Canada - so quick in fact that I was unsure what was waiting for me at the post office. As a Tassie gal I love that your garments are Tassie made - I will certainly be ordering more and will pop in on my next trip home. I also love the personal touch with the message attached.

Avril - October, 2019 - South Gippsland, VIC

Just wanted to tell you how beautiful all your merino clothing is and your service is next to none. Wish I could afford to buy everything in your shop. The quality of all clothes is amazing.

Jo - October, 2019 - Southern Tablelands, NSW

I think it’s great what you are doing for the Australian wool industry, which is such a wonderful industry to be involved with.

Kathleen - September, 2019 - Sydney, NSW

I love your product.

The added factors of being Aussie made and environmentally thoughtful make it a perfect buy.

Kaye - September, 2019 - Hobart, TAS

I just wanted you to know how wonderful your clothes were and are- even in Greenland in the middle of the non-existent night!! And Iceland as well!!

I was just so warm!! And cosy and not scratchy or itchy!! Just a total joy and I could enjoy the scenery(including ice caves and climbing glaciers) both in Greenland and Iceland and not be weighed down by heavy clothes but wonderful light layers of Smitten Merino!!

Annette - September, 2019 - North West Slopes, NSW

Just wanted to let you know my Cardigan arrived and it is divine !!!!! I am wearing it every day to show it off! This is my first Smitten purchase by mail and the way it was presented was exceptional. Congratulations on your beautiful products.

Roslyn - September, 2019 - Perth, WA

All I can say is WOW!!!! Thank you so much for such a quickly delivery, and such amazing clothes. I must say, I spent a LOT of time on your website, going through each item and deciding whether I'd take the plunge. I prefer to shop Australian and reviewing your instagram page as well, I thought that the colours/cuts/styles etc would suit me. And I certainly wasn't disappointed! The quality of the fabric is amazing, you can really tell time and effort (and love!) has been put into the design and making of each piece. I'm absolutely thrilled! I'm already planning my next purchase...... Thanks again!

Miranda - September, 2019 - Ulverstone, Tasmania

Thank you once again. You are incredible. I adore your garments, your super fast response to an order, and your beautiful environmentally friendly packaging. 💯 percent proud to wear and brag about ‘our Tassie Smitten’. Thank you 🙏

Liubov - September, 2019 - Moscow, Russia

Just wanted to let you know that my order arrived safely here in Russia without any problems. Thank you for your help and the awesome product!

Kathleen - September, 2019 - Sydney, NSW

Lovely product and a good service. Much appreciated.

Nikki - September, 2019 - Brisbane, QLD

Over the last couple of months, I have purchased lots of Smitten items to take overseas -I have done my best to showcase Smitten products in every corner of the UK! It’s so versatile, non-crush, & dries quickly. OMG All the items are really comfy, especially the dresses with pockets... Thank you for all your advice - you were unfailingly patient, helpful & gave the exact right advice with what items to choose. Phenomenal service. Your team does a wonderful job!

Cindy - September, 2019 - Melbourne, VIC

A note of appreciation for your products, ethics and general niceness!!! It’s always a pleasure shopping with you!! Oh and of course your merino clothing is the most comfortable to wear!!!!

Alex - September, 2019 - Canberra, ACT

Thank you for your advice - it is such a pleasure to wear such well fitting and beautiful items... When i'm overseas for work, I'm especially glad to be wearing Australian made... and its perfect for cold/hot Canberra everyday! How lucky am I?

Shona - September, 2019 - Perth, WA

We were literally on top of Mount Royal, and my Smitten leggings were worn the whole time ( and Smitten smalls :) ). They were magic.

Lynda - August, 2019 - Sydney, NSW

I just wanted to say thank you so much for your help and patience with my questions.

My gorgeous items are just perfection - exactly what I had in mind as a layering pieces for when we travel in the winter at Christmas! I can dress it all up or down so many ways for day or night. Bonus is that it will fold down to nearly nothing in my suitcase - a key consideration as we are travelling with carry-on only to make the intercity trains more manageable.

I’m super thrilled to be supporting Aussie business - slow, conscious fashion is absolutely the way to go. I will definitely be back for more.

Linda - August, 2019 - Napier, New Zealand

It’s been such a pleasure shopping with you. Keep up the great customer service :-)

Eva - August, 2019 - Alberta, Canada

Greetings from Bow Lake in the Rocky Mountains!! I am decked out in my Smitten (top, cardi, scarf) because in spite of the sun it's chilly in the mountains. I just love my Smitten!!

Megan - August, 2019 - Melbourne, VIC

Thanks very much! Parcel arrived safely today. So quick and fits perfectly! A very positive experience for my first ever on line clothing purchase. Great to be able to buy locally designed and made clothes out of wool.

Catherine - August, 2019 - Sydney, NSW

I just wanted to thank you for the fantastic service.

My new scarf is a wonderful colour and it’s very warm. It will be joining me on a trip to Canada and New England to see the fall colour.

Thanks so much for the amazing response to my order.

Leanne - August, 2019 - Central Highlands, VIC

My Drape Cardigans will be coming overseas with me (along with some other favourite items of the Smitten family!) in a few weeks’ time.

I just love your beautiful clothing and the fact that it is Australian grown and Australian made and a family business. Smitten is central to my wardrobe now and I wouldn’t be without it after I first discovered it in Hobart all those years ago. We live in Daylesford in the central highlands of Victoria - a climate much suited to layers and layers of woolly clothing.

Long may you thrive and thanks again!

Nancy - August, 2019 - Melbourne, VIC

I am going to place yet another order when I get back from my holiday in Spain. I've taken my Smitten dresses with me and they've been the best. Honestly they don't smell even after the plane trip and multiple wears in the heat with me sweating away. Should've brought all my Smitten stuff with me!

Cate - August, 2019 - Melbourne, VIC

Thank you so much for your very personal approach to your customers and for sorting things out so quickly! It is wonderful having such direct contact and feeling like a person and not just an order number! I'm waiting eagerly for my new order - cannot wait!

Thank you again for your friendly and prompt service! I will certainly recommend you to friends!

Linda - August, 2019 - Melbourne, VIC

Thank you for your wonderful assistance. Appreciate that you made my order so easy. Looking forward to receiving it!

Barbara - August, 2019 - Southern Highlands, NSW

Thank you for your comfortable, gorgeous, ethical and sustainable clothes.

Gabriele - August, 2019 - Sydney, NSW

You have great service and may I just say every time I wear my Smitten, it feels so nice on my skin and I find always more ways to wear the garments. I am looking forward to what's new. Thank you.

Yolanda - August, 2019 - Southern Highlands, NSW

I received my lovely tops this morning - thank you! I also wanted to tell you how HAPPY I was to receive them in a composting bag!!!!! Kudos to you!

Ann - July, 2019 - Melbourne, VIC

Thank you all at Smitten, my order arrived this morning. Perfect!!

I am 72 years old, and am delighted to discover your quality merino clothing. The fit is just right for me. I’m short, quite slight, and am just loving all that I have purchased from you. For years I have been making my own clothes, so that I can have a garment that actually fits me!

Jennifer - July, 2019 - Perth, WA

Thanks once again for marvellous customer service. It is the icing on the cake of the fabulous Australian Merino clothes you produce.

Donna - July, 2019 - Northern Tablelands, NSW

I love Smitten clothes – beautiful quality and Australian – wonderful! Thank you for your impeccable customer service – what a team 😊

Kitty - July, 2019 - Sydney, NSW

Thank you so much for the friendly and prompt service :) I adore your leggings! So warm, thanks again.

Gwen - July, 2019 - Sydney, NSW

I love my Smitten tops and never travel anywhere without packing several of them. They are warm for those unexpected cooler days but also cool on the warm ones. I am packing at the moment for a trip to Cairns in Queensland where it will be warmer weather, but I am still taking many of my Smitten tops. Smitten clothing is excellent quality and I often receive compliments. A lady recently commented on lightweight top, but when I told her where it was from, she already knew about Smitten. I love “Smitten Merino”. 💕💐💕

Rebecca - July, 2019 - Canberra, ACT

My sister put me onto Smitten and she said that your customer service is first class. I won't buy merino from anyone else now. I used to buy Icebreaker but it is all made in China now and your wool is softer. Amazing company. Keep up the great work. I am ordering some other goodies shortly.

Joan - July, 2019 - Sydney, NSW

Many thanks Smitten for your great service and courtesy.

Samantha - July, 2019 - Alice Springs, NT

I am a Smitten convert – I have several pieces already and love them so much! Thanks for making such beautiful and ethical clothing

Carol - July, 2019 - Aberdeenshire, Scotland

My order arrived today - in a word, "wow!". Beautifully made, fitting perfectly, and true to colour. Most impressed, love them. I will be ordering more! Thank you so much!

Mary - July, 2019 - Phillip island, VIC

My parcel arrived safely and all in such good time! Thank you for the prompt service and I love my new poncho. It’s just what I wanted and will go in my pack on my overseas trip next month! It’s perfect – so soft and elegant. As was the packaging and care you take in presenting your beautiful garments. It’s so nice to know that we are wearing a natural, home grown material that will last the test of time. I often tell my friends to check your website!

Lynn - July, 2019 - Sydney, NSW

My order has just arrived and I love it! Thank you for your amazing service, and for your lovely note and care.

Rebecca - July, 2019 - Ontario, Canada

I have been travelling in South/Central America now for two months in my new Smitten clothes and they have held up amazingly well. I have only needed to do laundry 1-3 times for my garments! I am really pleased with my choices! Thank you so much!

Valerie - July, 2019 - TAS

Thank you so much for the personal touch!

Katrina - July, 2019 - VIC

I just wanted to say thank you so much for organising my exchange and for the first-rate customer service - you do an amazing job! :D

Kathryn - July, 2019 - Sydney, NSW

A big thank you to all of you for your wonderful clothes and amazing customer service!!

Anna - July, 2019 - Mid-Coast, NSW

Received my new coat today it is a perfect fit. Looking forward to placing my next order soon. Also your spectrum of colours and designs are absolutely fabulous. Thank you for your prompt service.
Kind Regards
Anna (a happy customer.😀)

Jane - July, 2019 - NSW

My beautiful clothes have arrived and are fabulous!!!! Thank you very much. I shall definitely be a regular customer.

Jen - June, 2019 - Atherton Tableland, QLD

Thank you very much and I just simply love your clothing. It is stunning in every sense of the word. Please keep up the fabulous work and I look forward to my next purchase.

Karen - June, 2019 - TAS

I just wanted to say THANK YOU for such prompt service, thoughtful packaging and a beautiful garment. I am just thrilled with the quality and styling. With much emphasis placed on local and sustainable food here in Tasmania there also needs to be a shift in the way we view our clothing purchases as well. Smitten ticks the boxes in embracing this ethos. I plan from now on in purchasing a few items as needed and supporting my state and the people who put so much passion into what they do.

Karen - June, 2019 - TAS

I just wanted to say THANK YOU for such prompt service, thoughtful packaging and a beautiful garment. I am just thrilled with the quality and styling. With much emphasis placed on local and sustainable food here in Tasmania there also needs to be a shift in the way we view our clothing purchases as well. Smitten ticks the boxes in embracing this ethos. I plan from now on in purchasing a few items as needed and supporting my state and the people who put so much passion into what they do.

Sharyn - June, 2019 - VIC

I've just picked up my order from local post office. I've never bought clothes online before and was a little worried about choosing sizes. I spent a long time on your website deliberating about whether or not to purchase. All that worry for nothing. I'm so happy with the quality of the product. Nice thickness for winter. Very happy with the fit of the long sleeved T's. Lots of room. Thank you. I'm sure I'll be ordering again.

Janette - June, 2019 - Sydney, NSW

I appreciate your business ethics very much.

Margaret - June, 2019 - Melbourne, VIC

Just wanted to say how impressed I am - my parcel arrived in less than 24 hrs since I ordered it. You were so very helpful on the phone, my friends are very jealous of my new Straight Leg Pants which are perfect for the weather we are having at the moment here in Melbourne.

Ulana - June, 2019 - Ontario, Canada

This is just a little note to say “Thank You” for my gorgeous cardigans that arrived to me today here in Canada. I have to say, I can easily see how a person could become ‘smitten’ with the quality of your goods and of course, the beauty of merino.

I’ll be very sure to ‘visit’ in the shop again before too long.

Deborah - June, 2019 - Geelong, VIC

Thank you. The Florence Maxi is truely an amazing dress. Perfect fit and length. Fabric drapes to compliment. Simply ladies, I just adore my new dress. I have already accessorised with your Autumn scarf and Epitome hat. Feeling sassy. I appreciate your help and kindness. Looking forward to my next garment already.

Janice - June, 2019 - Gippsland, VIC

I just wanted to drop you a note and tell you how much I enjoyed wearing my Smitten scarves every day whilst travelling overseas. Your fabulous team suggested 2 colours, guava and grey pinstripe, and they worked perfectly with my various tops and Essie hat. Much appreciated and thank you so very much.

Maureen - June, 2019 - Brisbane, QLD

I love the Smitten products I bought when in Tasmania - they are ideal for Brisbane winter weather.

Suzanne - June, 2019 - Sydney, NSW

I purchased the large striped lightweight scarf and I love it. Keep up the good work. The quality and design of Smitten are most appreciated by this shopper - proud to buy Australian.

Erin - June, 2019 - Albury, NSW

I absolutely love your beautiful knits (I love my black oversized poncho and my classic poncho in stone)!

Zoe - May, 2019 - New Zealand

I love your stuff. I am literally dressed top to toe in Smitten.

Anna - May, 2019 - Adelaide, SA

It’s so wonderful to purchase a high quality locally made product that is made from natural materials. I’m so glad I discovered your company! Thanks for all your work.

Fiona - May, 2019 - Goolwa, SA

I am a very happy Smitten customer (aren't we all?) and continue to take great pleasure in supporting a company with strong values for how they conduct business. My mother was a dressmaker (just for us at home) so it is nice to think that each garment I buy was hand made by local employees, and created from sustainable fabrics and materials.

I really enjoy the mix and match(!) In fact I love how the colours all interact so well - makes it so easy to enjoy creating an outfit.

And I have to say I just LOVE my striped leggings - for yoga and etc they are just fantastic and ... cheery! And no doubt the Californian poppy red heavyweight zip top I just ordered will look just FAB with them on those cold winter mornings as I make my way to class.

Cheryl - May, 2019 - Melbourne, VIC

Thank you. My items arrived in today’s post and I’m already wearing them! It is freezing in Melbourne and it is so light snug and warm. I recently returned from a river cruise in Europe and they had an historic arctic cold blast whilst I was there. I’d slipped my Smitten beanie into my jacket pocket - just in case. I wore it constantly and it was great. So small, light and most effective. You can pop it into your purse or handbag. I love it.

Elizabeth - May, 2019 - Brisbane, QLD

I really am happy when I wear anything blue so I have decided to order another pair of blue pyjamas. They are so comfortable and I love supporting the wool industry. Continue the good work.

Janette - May, 2019 - Sydney, NSW

Wonderful to receive such a quick delivery. Thank you for your great customer service and beautiful clothing.

Bee - May, 2019 - Melbourne, VIC

I absolutely love Smitten clothes, they are so comfortable to wear and stylish too. I have trouble with body temperature regulation and wearing Smitten clothes is a breakthrough in comfort for me.

Ann - May, 2019 - Melbourne, VIC

My order arrived today and so quickly. Impressive! Thank you for your advice regarding sizing, both garments fit perfectly. I now look forward to wearing these beautiful garments!

Marette - May, 2019 - Adelaide, SA

I opened my new dress last night, and am so proud to say I purchase your products. Presentation is spot on, it is like receiving a treasured gift. My Florence dress fits perfectly on my tall (180cm) plus size body (size 18). And as always I love, love, love the Smitten products and service.

Wendy - May, 2019 - South-East Coast, NSW

Thank you for my very first Smitten order - it is a perfect fit and so lovely and warm and comfortable, not to mention very stylish! As I have arthritis in my knees, I crave wool on them whenever it's even slightly cold.

Thank you so much and I look forward to trying some more Smitten designs and visiting the shop in future,

Kate - May, 2019 - Sydney, NSW

Just want to say a huge thank you for shipping my items so quick. Love that you use a compostable bag - it’s a massive tick in my eyes and your packaging didn’t have any unnecessary plastic. Glad to have bought locally, your products feel amazing and I can’t wait to wear them properly. The sizes I got were perfect! And, a handwritten note is always a lovely touch. Thanks again!

Judy - May, 2019 - Launceston, TAS

Got my parcel today. Loved it loved it loved it Thanks you so much. I will be ordering more from you. Size was just right.

Diane - May, 2019 - Mildura, VIC

Just wanted to let you know the parcel arrived safely and everything fits - yay! My beautiful aubergine scarf, which I've already worn with my aubergine cardi, is the very thing and winning me some lovely compliments. Happy, happy Smitten customer and very grateful for all the help received from you.

Jeni - May, 2019 - Castleamaine, VIC

Well it didn’t take long to decide what else I needed from your fabulous Smitten collection. And your cosy PJ’s arrived in the nick of time, as winter here has suddenly started in earnest.

Thank you again for your super service.

And now that I am totally Smitten-ed from head to toe – feel that I am finally fully equipped to face the worst weather which Winter can deliver to our Central Victorian Goldfields.

Suzanne - May, 2019 - Riverina, NSW

Thank you for providing the most gorgeous clothes ever, they are amazing.

Jenny - May, 2019 - Lithgow, NSW

Thanks so much Smitten. Your diligence at getting orders out promptly was commendable as well as your detail to packaging. Many thanks again

Margaret - May, 2019 - Sydney, NSW

Love, love, LOVE all my gorgeous new items! The fabric is soft, the drape is lovely and they are all beautifully made. I’m set now for decades of cosy warmth.

Lyn - May, 2019 - New Zealand

This morning I received my new Smitten garments. I compliment you on the beautiful way it was wrapped and packaged. We have recently had a two month holiday in Tasmania and I saw your stall at the Salamanca markets but I rushed past. Fortunately I had your pamphlet and trusty Google - problem solved and I am really pleased with my goodies.

Natashia - May, 2019 - Melbourne, VIC

I wanted to let you know how much I appreciate your ethics. I am trying to buy only ethical clothes and shoes, and only natural fabrics. Smitten ticks all my boxes for ethical clothing that is locally made.

While your clothes are expensive (for my personal circumstances) they are great quality, and I would prefer to invest in a few pieces in my wardrobe that are ethical and will last years than heaps that are poor quality and exploit others.

Thank you for caring. I wish you all the very best in what you do.

Bev - May, 2019 - Perth, WA

So love the Kimono coat after being here in Japan and seeing all the fashion. I tended to live in the red Holly dress with leggings, short boots and either red or black swing cardigan and paprika scarf. Kowloon dress was handy for dinner with scarf or silk square. It even visited Kowloon!!! Love it so much that I have ordered black one, yes black, but will cover it with other bright accessories. Both Kowloon and Holly disguise the overeating for one month on the ship. Home tomorrow and the diet begins.

Fiona - April, 2019 - Hobart, TAS

I received my Smitten package in the mail last week with much delight. I just wanted to thank you for it being sent so promptly, for everything being so beautiful and for sending my order in a compostable bag! I was thrilled that I could put the mail bag into my compost with my other food scraps! Such a good idea and so welcome!

Jenifer - March, 2019 - Castlemaine, VIC

Thank you so much for your very prompt, particularly informative help!

My order started out small but I've added some more base layers based on your advice - to keep me even warmer over the chilly winter months ahead 😋

And I am greatly looking forward to receiving more gorgeous Smitten goodies very soon 👍

Carolyn - March, 2019 - Bendigo, VIC

So lovely to receive my new Smitten order this morning - and so quick! I ♥️ them both, of course. I’m heading away down near Daylesford and very cold weather is forecast so these will be perfect. Thank you so much.

Helen - March, 2019 - Sydney, NSW

I just wanted to say thank god for Smitten ponchos! I had a baby on Friday and it's been my wardrobe staple so far. I can feed while wearing it because it's easy to keep it out of the way but I stay warm. I look and feel better walking around the hospital ward because it's as comfy as pjs but it isn't. I also sleep in one… well, forget sleep, that's all in the past… I have six minute naps in it!

Maree - March, 2019 - Queensland, Australia

Many thanks for your terrific responses to my questions - wonderful news that it the scarf I was after was available! It will look gorgeous with my black woollen Holly dress, black and white hat, black gloves and pearls. I will be wearing the outfit at a special dinner in Edinburgh, Scotland in a couple of months time. I’l be very proudly showing off aussie wool (and Broome pearls!!)

Cheers and thanks again for beautiful products, gorgeous colours and lovely classic modern styles.

Christine - March, 2019 - ACT, Australia

I just picked up the new dress I ordered online and just wanted to say it fits great and thanks for all your advice, it was so good to get such wonderful help!

Connie - February, 2019 - Colorado, USA

My order arrived safely, and I am so thrilled to have yet another pair of your leggings! Thanks for your attention to detail, even in the packaging!

Deborah - February, 2019 - Perth, WA

Thank you for such wonderful, quality Aussie made products! Recently, I took a trip with my fiance to visit his sister in Canada. As luck would have it the airlines lost our bags on the way there for the first 2-3 days. Fortunately I was decked out in my Smitten fleece leggings and scarf. What life savers! Comfortable, easy to wear and match with anything... quick dry too! Kept me warm and happy in Vancouver's winter until our bags finally showed up! Thank you for supporting the Wildlife Bush babies and snake rescue charity too... such a great company. I'm smitten with Smitten and will keep adding to my ever growing collection and telling my friends and family where I got these amazing merino items from!

Terese - January, 2019 - Toowoomba, QLD

Just got back from NZ & wore my Smitten outfits a lot… Am loving just how cool wool is in Summer… fab!

Marion - November, 2018 - Sydney, NSW

I'm currently in Italy, then my skirt, Smitten high waist leggings and fleece leggings and I are going to visit Austria, Estonia, Finland and Germany.

So far the skirt and leggings are fabulous together with boots, especially for going out for dinner when one is tired of walking shoes and travelling pants!

Mel - November, 2018 - Melbourne, VIC

I just wanted to say a big thank you for another year of supplying us with the most beautiful and unique products.

A special thank you also, for sending my last order so promptly. I look forward to shopping with you again.

Lorraine - November, 2018 - Ballarat, VIC

Thank you for such prompt and polite service.

Karen - November, 2018 - WA

I am slowly building up my Smitten wardrobe! I always feel so well dressed and comfortable in my Smitten just love it. Thank you look forward to purchasing my next addition. My dresses, cardigans and ponchos have received so many compliments. Wonderful.

Mandy - October, 2018 - QLD

What an incredible service and product you have created. I received my beautifully wrapped dress with a lovely note attached. I am completely thrilled with my purchase. I can't wait now to add new purchases for my family and as gifts with complete confidence. This is an Australian company to be proud of.

Linda - September, 2018 - Dubbo, NSW

Hugely impressed by everything. Mail order can be fraught even though I know the product! I'm a kiwi and have loved and supported the wool industry as a knitter and shopper since I first sailed away to New York as a 21 year old!! Again many thank yous and I remain a constant shopper...

Natalie - September, 2018 - Malaysia

I have just received my items which landed in Malaysia very promptly. I love the handwritten note and the bag it came in. I have my eyes on other pieces too. Well done as always on your exceptional service and products.

Raelene - September, 2018 - NSW

Thanks for creating such a soft, practical, reliable and versatile Australian product.

Glen - September, 2018 - QLD

Bought some of your range a few years ago when we were in Tasmania but living in Queensland didn't think to use them when we got back here. Then went to Iceland at beginning of this year and took them for the cold weather. Came back to a southern Queensland winter and just kept wearing them. Now I wear them most days and they are amazing in all climates. Will be adding more garments because of the quality. Love that it is Australian! Thank you!

Rhonda - September, 2018 - Newcastle, NSW

Thank you so much – love the Smitten service (and product of course!).

Sancy - August, 2018 - South Coast, NSW

Thank you! Such perfect items in lovely packaging, and quick delivery.

Rebecca - August, 2018 - TAS

I am thoroughly addicted to Smitten. Thanks for being excellent, all of YOU and all of EVERYTHING!

Annette - August, 2018 - Bundaberg , WA

I just wanted to tell you how much I love your clothing. I always feel comfortable, warm (and fashionable) when I wear it.

My son and daughter-in-law live on a historic property in western NSW that has been growing fine merino wool for 150 years.

I like to think that some of their wool ends up in Smitten garments, being Australian made!

Fiona - July, 2018 - SA

I continue to enjoy my wool garments and already have my list for the next purchase.

Noelene - July, 2018 - VIC

My experience dealing with Smitten has been an extremely pleasant with the very best of customer service. It is wonderful to be treated with courtesy, good manners and appreciation along with amazing products. Thank you Smitten it has been a delightful experience.

Carol - July, 2018 - ACT

The quality of the garments is wonderful and I look forward to purchasing many more items from you.

Noelene - July, 2018 - Shepparton, VIC

Thank you very much for my beautiful scarf. I look forward to receiving many future orders and I truly appreciate your excellent, polite service with lovely wrapping and explanation of the product. A few more businesses could take a few lessons from Smitten Merino. Again thank you and I will certainly keep your catalogue at my fingertips.

Prue - July, 2018 - Toowoomba, QLD

It is a pleasure to deal with you – fabulous customer service!

Margaret - July, 2018 - Narrandera, NSW

I have received my leggings that I ordered...what excellent service.

I purchased my very 1st garment in 2008 and am still wearing it! I have gone on to purchase numerous pieces and all still in pristine condition....I think on my last count I have reached 15....well worth the investment. Thank you again.....I’m Smitten 🤗

Megan - July, 2018 - Canberra, ACT

Beautifully made and beyond my expectation.

Anthea - June, 2018 - Bungendore, NSW

I so look forward to wearing my new Smitten clothes. I have admired a friends scarf that she bought at the Salamanca markets when visiting 2 years ago and it still looks like new and she wears it a lot!!

Linda - June, 2018 - Maranoa Region, QLD

I received my Smitten order in western Qld last Friday - very unexpected lovely and speedy service! There ended my question of what to wear that afternoon when w/e guests arrived... also to the Rugby Races in Roma on Saturday!! Received plenty of compliments! We have a merino stud so was pleased to be able to tell everyone they should be wearing wool as well!

Michele - June, 2018 - Launceston, TAS

As I like to travel with just carry-on luggage my favourite clothes to take away are my Smitten dresses. We have just returned from a tour of Egypt and a cruise, my three dresses were perfect for exploring the streets of Cairo to dinner on the cruise ship.

Thank you and hugs

Julie - June, 2018 - Adelaide, SA

I have been so wonderfully helped and am very very impressed with your excellent customer service. Thank you to everyone who has made my shopping experience with Smitten exceptional and of course my beautifully made garments!

Diana - June, 2018 - Bungendore, NSW

I love my Smitten, which is getting a good workout as we have pretty cold weather here. Really with the layering tricks means I live a comfortable winter both indoors and out. Have just opened my dressing gown and it exceeds my wildest dreams. So will be snuggled up in my jammies with it on tonight watching TV. Best of all it doesn’t go snap crackle pop (with static).

Jill - June, 2018 - Douglas, VIC

Received my order yesterday – fabulous as usual, I have just returned from a holiday in Scandinavia and I took 3 of your beautiful garments as gifts for friends of which they just loved. Keep up the great work – love from a Victorian wool grower

Marion - May, 2018 - Melbourne, VIC

I just wanted to let you know that my merino pieces arrived today, and it was as good as Christmas. They fit perfectly and look and feel absolutely gorgeous.

I am still amazed at the range of beautiful clothing you offer. I had been looking all over for travel clothes, and most of them were so drab (sometimes downright hideous) that I was almost ready to give up. I certainly couldn't imagine wearing any of them on the streets of Milan! I am so glad I found my way to your well-designed website. I am very impressed with both your stylish clothing and your caring service - congratulations!!

Lorrie - May, 2018 - Alberta, Canada

I am smitten with Smitten! Just received today my very first order from you as a customer. Well, You now have my life long business. I am so impressed with every aspect of the items, the customer service, speedy process and shipping. For quite some time I have been addicted to merino wool. I do not want to wear anything else. But to find the designs, styles, colours and exceptionally made items and in my fav Merino wool also, well, What more can I say. Very happy indeed.

Meredith - May, 2018 - Sydney, NSW

I'm so pleased to have discovered Smitten and your quality clothing that is made to last - I'll definitely be recommending you to my friends!

Bev - May, 2018 - Perth, WA

My Smitten Wardrobe had constant wear in Northern France (including at the dawn service at Villers Bretennoux where it got really chilly). Just so warm! It also got quite a workout, even in Venice where it warmed up considerably! We are off to the Red Centre on Sunday for 11 days photography where we are told it will be around freezing at dawn, when we start the day, so leggings, etc are all washed ready to go...

Andrea - May, 2018 - Gold Coast, QLD

I appreciate your fantastic service - the best around! I have, and will, return as a customer of Smitten in the future!!!

Claire - May, 2018 - Bilgola, NSW

My Smitten wardrobe is full of well loved favourites and I cannot resist adding more to my collection. My Smitten dresses and scarves take me everywhere - they always look great and with machine washing and being super fast drying they are so easy to care for.

I should also let you know Smitten scarves have made fantastic birthday presents for my family and friends and they are a fantastic way of spreading the word on Tasmanian high quality, ethically made fashion.

Sallie - May, 2018 - Singapore

I have to tell you that your fine merino clothes are ideal for wearing in the glorious heat and humidity of Singapore. Thanks to all the sheep that make my life in Singapore so comfortable.

Jo - May, 2018 - Melbourne, VIC

I bought one of your dresses about 2 years ago whilst visiting Hobart and I just love it. Have had so many compliments about it. Really looking forward to my new items that are on the way - and the many more to come!. Keep up the good work your clothes are beautiful.

Margi - May, 2018 - Adelaide, SA

I have bought so many of your lovely garments, I just wanted to send you a line and Thank you. The clothes all wear well and keep their shape: from the dresses, skirts and tops to the long drape cardi’s (I have 3). I received my lovely new Indi dress(in red) yesterday and just love it. The thing I like about your range is it’s classic, but also imaginative style which cuts through any age (I’m 59 and have been buying your garments for a few years now). Thankyou..and please keep on making! Margi..Smitten Devotee

Tanya - May, 2018 - Perth, WA

I have placed another new order last evening and cant wait to receive it. I have a new favourite shop!!! My orders are always beautifully packaged and such a thrill to open

Martina - May, 2018 - Hawaii, USA

I can not tell you how much I love my Smitten items! I have purchased a complete new wardrobe from you since discovering your boutique last December! Wearing Smitten in a tropical climate is a pleasure as the fabric breathes and keeps me comfortable; and I love how warm and snug my dresses, pants, tops, cardis etc. make me feel over evening and early morning in the Hawaiian winter months. I mix and match my outfits every day and always look fantastic. You have truly brought some light and happiness into my life! Thanks so much Nicola and the Smitten team!

Clare - April, 2018 - USA

I love your clothing. Tasmanian at heart, I now live in USA. Wear your tops and my lovely black poncho all the time - so good for layering over here when the weather gets really cold. Even wear the thin underlays skiing and turn into a fashionable apres ski very quickly!

Cheryl - April, 2018 - Melbourne, VIC

Congratulations on your great business, not only are you providing wonderfully comfortable and exciting fashion garments that are a joy to wear and suitable in all weather conditions, their manufacture is environmentally friendly.

Eva - April, 2018 - Alberta, Canada

Just got my goodies - oh my - LOVE, LOVE, LOVE!!! I think I'm an addict!!! Thank you so much!! The sizing is perfect, the colours are divine!! I so love your products :) I will enjoy wearing them as I travel across Canada this summer!!

Susannah - March, 2018 - California, USA

I bought two of the drape cardigans and am thoroughly enjoying them now I am back In California. The perfect weight for our climate.

Helena - February, 2018 - Sweden

I had intended to write you for a while now to thank you for the very friendly and personal service I received when you sent those fabulous clothes I had ordered. I could quite easily exchange my entire wardrobe for your clothes and may well do so in due time.

Martina - January, 2018 - Hawaii, USA

LOVE wearing Smitten in Hawaii... it's perfect for those cooler Winter days... and when it get's too hot I love wearing your Jackie dresses! They keep me comfy even in hotel weather!